We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Furniture Sales Associate.
Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career.
Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.
You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
Call clients and customers to inform them about the company's new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company's customer management policies
Experience in dealing with the public.
Excellent communication skills, including verbal with proper grammar.
Good computer skills.
Good multi-tasking skills.
Able to react effectively and calmly in emergencies.
Job Types: Full-time
Pay: From $25.05 per hour
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
- Signing bonus
- One location
Work Location: One location