Call Center Representative

!!! Urgently Hiring !!!

TRANZACT, a Willis Towers Watson company, is hiring Insurance Sales Agents in our Beckley Office! Please join us for our Virtual Hiring Events will be on 1/19 at 11am and 5pm and 1/20 at 10am. A link will be provided when you apply. You don't even have to leave the comfort of your home!


If you LOVE a challenge and have a great personality, we want you to join our team. We provide full-time inside sales positions working with some of the most widely recognized and respected insurance brands in America.

Our typical first year Sales Agents earn $62,000 - $75,000 per year including uncapped monthly bonuses!!

· No Cold Calling
· $16-$18.00 Per Hour Plus No Limits on Monthly Sales Bonuses!!
· Paid Training
· Paid Time Off and Holidays
· Professional & Fun Culture
· Full Benefits

New to the Insurance Industry? Not a problem! Some of our best sales agents come from hospitality, teaching, marketing and other fields. If you do not have a Health Insurance license, we will help you obtain your WV Insurance License through our comprehensive pre-licensing course.

The Sales Agent typically holds Life and/or Health insurance license and works directly with consumers to help them obtain new policies. This position works in a call center setting and reports to the Performance Manager.


· Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances * Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies * Calculates and/or quotes premium rates for recommended policies * Develops and maintains thorough product knowledge * Demonstrates a high degree of integrity and follows compliance/quality assurance requirements * Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications * Follows scripts and designated sales processes to complete sales in a compliant and effective manner * Actively participates in training and coaching on an ongoing basis to improve performance * Other duties may be assigned


· Exceptional communication and people skills to deliver coaching effectively * Drive and motivation to maintain and increase production levels * An active applicable resident insurance license or the ability to obtain one * Extensive experience directly managing and coaching licensed insurance agents or other sales professionals in a related industry

Required and/or Preferred Education and Experience:

· Valid applicable resident insurance license * Accountable for maintaining good standing with state department(s) of insurance and any other applicable regulatory agencies * One year of sales experience preferred * One year of call center experience preferred

Job Type: Full-time

Pay: $62,000.00 - $75,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday

Supplemental Pay:

  • Bonus pay

COVID-19 considerations:
Temporarily Work From Home per COVID-19 precautions

Application Question(s):

  • Do you live within 60 miles of the Beckley area?


  • High school or equivalent (Preferred)


  • Sales Experience: 1 year (Preferred)

Work Location: Multiple Locations

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