Virtual Call Center Representative

TSD Global is hiring now for Work From Home Call Center Representatives.
The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!

We Offer:

  • Competitive hourly wages with additional commission opportunities
  • Weekly Pay
  • Two base pay increases during first year of employment
  • Virtual Training
  • Advancement opportunities into virtual leadership, training, quality and workforce management roles
  • 401k Plan / 100% match
  • Future Full Time Opportunities
  • Medical, Dental and Vision Insurance after only 90 days for Full Time
  • Free Satellite Radio service perks

Requirements

  • Must be an Indiana, Texas, or Tennessee Resident
  • Must complete a video interview. Link will be emailed if selected
  • Private and secure work space at home free from background noise or distractions
  • Professional vocabulary
  • Excellent Communication skills both oral and written
  • Excellent schedule adherence and attendance
  • Schedule availability is currently M-F 5pm-9pm EST + Saturday 9am-5:30pm EST
  • Prior work from home call center experience a plus!
  • Good computer skills
  • Must pass a standard background check

Technical Requirements

  • Must provide your own Computer
  • Direct wired Internet Connection - Minimum of 25 MPs, DSL, Cable or Fiber Optic (no dial-up, satellite or wireless connections)
  • Windows 10 Desktop or laptop current on all security updates
  • High quality noise cancelling USB headset
  • Webcam
  • All peripherals must be wired (wireless keyboard, wireless mouse or wireless headset are NOT allowed)
  • Free space – 5 GB
  • Processor speed – Dual Core 2 GHz or better
  • RAM Required 4 GB
  • Anti-Virus – Full versions of Windows Defender or Essentials
  • A separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit
  • Alternate solutions reviewed on a case by case basis.
  • Apple/Mac and Chromebook require a landline and headset: The phone line must be a feature free POTS landline (no voicemail, answering machines, call waiting, etc.) Cell phone, wireless, and VoIP providers are prohibited. Any other phone types must be through a major telco or cable carrier and will only be approved after performance evaluation. Headset must be analog, wired and connect to a landline phone.

Job Type: Full-time

Pay: $490.00 - $2,326.00 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No nights
  • No weekends

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Las Vegas, NV: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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